๐Ÿ“‹ Help Guide

Introvy Help Guide for
RecruitCRM Users

Help candidates stand out after screening with video submissions, interview prep, transcripts, and identity verification integrated with RecruitCRM.

What is Introvy?

Introvy is a candidate experience platform built specifically for staffing firms.

Once connected to RecruitCRM, Introvy helps recruiters strengthen candidate submissions with video responses, interview prep workflows, transcripts, and optional identity verification.

Instead of relying on resumes alone, recruiters can create structured, reusable candidate assets that improve hiring manager engagement and create stronger follow-up opportunities throughout the recruiting process.

All workflows are triggered directly from your existing RecruitCRM pipeline stages.


What Does Introvy Do?

Introvy gives RecruitCRM users a practical way to strengthen candidate submissions, prepare candidates for interviews, and add optional identity verification when needed:

๐ŸŽฌ
Triggered at: Assigned

Apply Video

Apply Video is used after the recruiter has already screened a candidate. It helps recruiters create stronger candidate submissions with structured video responses, transcripts, and reusable client-ready links.

The candidate records recruiter-approved answers to role-specific questions. Introvy then writes the submission link, summary, transcripts, and key concepts back into RecruitCRM automatically.

๐Ÿ’ก Apply Video helps recruiters send candidates that stand out immediately while giving hiring managers more context before the interview process begins.
๐Ÿชช
Optional Add-On

Identity Verification

Recruiters can require identity verification before a candidate records an Apply Video submission. This helps confirm the candidate completed the submission under their own identity.

Verification status can be included with the final candidate submission experience and written back to RecruitCRM.

๐Ÿ’ก Identity verification adds additional confidence for staffing firms and clients when candidate authenticity matters.
๐Ÿ“‹
Triggered at: Interview Scheduled

Research Brief

Before an interview, candidates receive an AI-generated prep brief with company context, role expectations, likely interview themes, suggested talking points, and thoughtful questions to ask.

Research Brief is for internal and candidate use only.

๐Ÿ’ก Research Brief helps candidates walk into interviews better informed, more confident, and more aligned with what the interviewer is likely to care about.
๐ŸŽ™๏ธ
Triggered at: Interview Scheduled

Practice Audio

Candidates rehearse with audio-based mock interview questions and receive immediate AI feedback on their answers.

Practice Audio is for internal and candidate use only.

๐Ÿ’ก Practice workflows improve interview readiness, confidence, and communication quality. Candidates show up more prepared, perform better in interviews, and create a stronger impression with the client.
๐Ÿ“น
Triggered at: Interview Scheduled

Practice Video

Candidates complete a full video mock interview with AI coaching so they can tighten delivery, improve clarity, and show up camera-ready.

Practice Video is for internal and candidate use only.

๐Ÿ’ก Practice workflows improve interview readiness, confidence, and communication quality. Candidates show up more prepared, perform better in interviews, and create a stronger impression with the client.
๐Ÿ’Œ
Triggered at: Selected / Offered

Thank You Video

Thank You Video is used after interviews. It gives candidates a professional, personal follow-up they can send to thank the interviewer for their time and reinforce interest in the role.

The result is a client-shareable follow-up link that is more personal and more memorable than a standard thank-you email.

๐Ÿ’ก A strong follow-up can differentiate a candidate, reinforce interest, and keep momentum after the interview. Thank You Video helps recruiters go beyond the standard thank-you email.

Completed workflows write results back to the candidate record in RecruitCRM automatically.


How Does It Work?

1

Move Candidate

You move a candidate to a new stage in RecruitCRM with no change to your normal process.

2

Detection

Introvy detects the stage change automatically.

3

Review (when required)

For Apply Video, Practice Audio, and Practice Video, you receive a quick review link by email. If identity verification is required for an Apply Video, that setting is included before the candidate records.

4

Approval

You approve or edit the questions before anything is sent to the candidate.

5

Candidate Action

The candidate receives their workflow through a simple link โ€” no login or app required.

6

Sync

When the candidate completes it, a note is automatically added to their record in RecruitCRM.


Which Stage Triggers What?

Stage in RecruitCRM What Introvy Sends
AssignedApply Video with optional Identity Verification (sent after your approval)
Interview ScheduledResearch Brief + Practice Audio + Practice Video
Selected / OfferedThank You Video
PlacedNothing โ€” no action taken
AppliedNothing โ€” no action taken
RejectedNothing โ€” no action taken
On HoldNothing โ€” no action taken
Interview Not AttendedNothing โ€” no action taken
Interview RescheduledNothing โ€” no action taken
Did Not JoinNothing โ€” no action taken
All other unmapped stagesNothing โ€” no action taken

Note: If your pipeline uses different stage names, Introvy configures the mapping during setup. Just contact hello@introvy.ai.


Getting Set Up (Takes About 10 Minutes)

1

Create your Introvy account

Visit introvy.ai and click Try it Free. Sign up with your work email.

2

Share your RecruitCRM API key

Go to Settings โ†’ API & Integrations in RecruitCRM and copy your API key. You'll enter it into a secure onboarding form that Introvy sends you.

3

Introvy does the rest

Introvy configures your webhook, stage mapping, and workflow logic. You do not need to change anything inside RecruitCRM.

4

You're live

Within 24 hours of submitting your API key, workflows will start triggering automatically.


What Do Candidates See?

Candidates receive a simple link by email โ€” no account and no app download required
Everything works in the browser on desktop or mobile
The experience is clean, professional, and branded
Optional identity verification can be completed before video submission
Candidates can never access other workflows or candidate records

What Links Can Be Shared With Clients?


What Shows Up in RecruitCRM?

Every completed workflow adds a note to the candidate record.

Completed workflows create reusable recruiter signal inside RecruitCRM, including share links, summaries, transcripts, key concepts, verification status, and notes that can support future searches, client calls, and follow-up conversations.

Instead of one-time candidate interactions, recruiters get structured candidate context stored directly in RecruitCRM.

Apply Video โ€” note example
Apply Video | May 2025 | Account Executive Submission: https://www.introvy.ai/submission/{token} Summary: Strong communicator, 5 years in SaaS sales, concise and client-ready delivery. Transcript: Available on Introvy submission page Identity Verification: Verified Key Concepts: discovery calls, quota attainment, CRM
Other workflows โ€” note example
[Introvy] Practice Video completed https://www.introvy.ai/client/{token}

Recruiter Dashboard

You also have a dashboard at introvy.ai where you can:

Manually trigger any workflow
Review and approve pending workflows
View completed submissions
Copy and share candidate links
Review identity verification status when required
Track workflow activity by recruiter or candidate

Frequently Asked Questions

Do candidates need to create an account?
No. They access everything through a unique link โ€” no signup required.
Can I edit the questions before sending?
Yes. For Apply Video, Practice Audio, and Practice Video, you'll receive a review link so you can edit questions before anything goes to the candidate.
What does identity verification mean?
Identity verification confirms the candidate completed the submission under their own identity. It does not verify every statement made during the interview response.
Will candidates receive duplicate workflows?
No. Introvy has built-in deduplication. If a candidate has already completed a workflow, it will not be triggered again.
Can I trigger workflows manually?
Yes. Use your Introvy dashboard to manually trigger any workflow at any time.
What if my pipeline stages have different names?
Contact hello@introvy.ai and Introvy will update your stage mapping โ€” usually within 1 business day.
Do I need to change anything in RecruitCRM?
No. The only thing Introvy needs from you is your API key. Everything else is configured by Introvy.
How long does setup take?
About 10 minutes of your time, plus up to 24 hours for Introvy to configure your account.

Credits and Pricing

Most workflows use 1 credit. Apply Video with identity verification uses 3 credits.

๐ŸŽฌ
Apply Video
1 credit
๐Ÿชช
Apply + Identity Verification
3 credits
๐Ÿ“‹
Research Brief
1 credit
๐ŸŽ™๏ธ
Practice Audio
1 credit
๐Ÿ“น
Practice Video
1 credit
๐Ÿ’Œ
Thank You Video
1 credit

Free trial available โ€” no credit card required to start. For pricing plans, visit introvy.ai or contact hello@introvy.ai.

Ready to get started?

Questions? Contact us at hello@introvy.ai ยท Visit introvy.ai
Introvy โ€” Built for staffing firms. Runs on RecruitCRM.

Try it Free โ†’